SMS Privacy Policy

Mountainsoft Technologies uses SMS text messaging to provide operational alerts and notifications related to monitored equipment and systems, including water meters, solar-powered equipment, battery conditions, communication failures, and other conditions that may require attention.

Information We Collect

For the SMS alert program, Mountainsoft Technologies may collect and maintain:

• Mobile telephone numbers

• Recipient names or identifying information

• SMS opt-in and consent records

• Message delivery and response information

• Information necessary to determine which operational alerts a recipient should receive

This information is used to provide and administer the SMS alert service.

Mobile Information and SMS Consent

Mobile information, including mobile phone numbers and SMS opt-in or consent information, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS consent information is used only for providing the messaging services for which the recipient has consented and for operating and supporting those services.

Message Frequency

Message frequency varies depending on monitored equipment conditions and operational events. Messages are generated when a monitored condition requires notification.

Message and data rates may apply.

Opting Out

Recipients may opt out of SMS messages at any time by replying STOP to a message.

Recipients may reply HELP for assistance.

Changes to This Policy

Mountainsoft Technologies may update this SMS Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.

Contact

Questions regarding this SMS program or this privacy policy may be directed to Mountainsoft Technologies through the contact information provided on our website.